Posted 2006-10-22T20:24:00+01:00 in web usability
I just tried Yahoo Video, but that website told me it doesn't get along with my computer. Funny thing is, it told me in the weirdest computer speak I have seen in ages:
Yahoo is unable to assist you in upgrading your OS.
Check the screenshot
Ah, yes, well... I'm baffled. Now, I didn't ask Yahoo to assist me in upgrading my OS. My Operating System runs quite fine, thank you! It's a Debian Etch running on a Apple Powerbook.
While trying to view a video of
Douglas Crockford: "Theory of the DOM " (1 of 3)
First I get this notice saying We are unable to proceed.
.
Followed by Your computer is currently unable to play the selected clip.
and Please go to the solutions page to see what is required to proceed.
.
We, my computer, Yahoo, solutions, requirements, proceedings... I am just trying to watch a video. Could Yahoo please speak in, as we say in Dutch, Jip en Janneke taal. Who is this 'we' anyway? Is that Yahoo and me, or the Yahoo Video Gnomes?
What Yahoo! really meant to say was: "Hey, luser, you don't have video component X, Y or Z installed on your computer". Where X, Y or Z inevitably ends up being Flash Video.
This is a great case for technical writers. Programmers shouldn't write dialogs. Their natural language skills have been deformed by exposure to computer programming languages, so to say.